> ## Documentation Index
> Fetch the complete documentation index at: https://zuperinc-section23.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# RingCentral 

The **Zuper–RingCentral integration** allows you to connect your RingCentral account with Zuper to seamlessly make calls and send outbound **Email/Text Messages** directly through your RingCentral number.

<Note>
  **Note**:

  * To enable the **RingCentral integration** on your account, contact our Support Team at [**support@zuper.co**](mailto:support@zuper.co).
  * The RingCentral widget remains active and is not refreshed when navigating between Zuper pages.
  * Ensure that Text Message/Text Notifications and Phone Call are enabled for your contacts.

  Navigation: Contacts -> Contacts Listing page -> Edit (via three-dot icon) -> Edit Contact page-> Notification Preferences
</Note>

## A. Connecting RingCentral with Zuper

Follow the steps below to integrate your RingCentral account with Zuper.

1. Log in to your **Zuper web app**. Click your **Profile Picture** in the top-right corner. Select **App Store** from the dropdown menu.

<img src="https://mintcdn.com/zuperinc-section23/2lDl8FkSaJpfIaPC/images/tw1.png?fit=max&auto=format&n=2lDl8FkSaJpfIaPC&q=85&s=538ca330da8e6e63691c535ff470cc1c" alt="Tw1 Pn" width="1903" height="872" data-path="images/tw1.png" />

2. Under **Browse by Category**, select **Telephony, Video & SMS**. Choose **RingCentral** from the list of available integrations.

<img src="https://mintcdn.com/zuperinc-section23/PlKwa6mT_-fVI4Pd/images/Ringc2.jpg?fit=max&auto=format&n=PlKwa6mT_-fVI4Pd&q=85&s=97d0952af8b318436b23867aef799996" alt="Ringc2 Jp" width="1892" height="869" data-path="images/Ringc2.jpg" />

3. Click **Install RingCentral**.

<img src="https://mintcdn.com/zuperinc-section23/PlKwa6mT_-fVI4Pd/images/Ringc3.png?fit=max&auto=format&n=PlKwa6mT_-fVI4Pd&q=85&s=ddb2d165614d39fa67d716aa5dcf77e9" alt="Ringc3 Pn" width="1920" height="827" data-path="images/Ringc3.png" />

3. Enter your **Phone Number** or **Email ID**, and click **Next**. Click **Authorize** to allow Zuper to connect with your RingCentral account.

<img src="https://mintcdn.com/zuperinc-section23/PlKwa6mT_-fVI4Pd/images/Ringc4.png?fit=max&auto=format&n=PlKwa6mT_-fVI4Pd&q=85&s=f8b78b63b6e770c1a394c2d24f060d39" alt="Ringc4 Pn" width="1920" height="827" data-path="images/Ringc4.png" />

1. In the **From Number (Mandatory)** field, enter your **registered RingCentral number**.
   * This is the number from which outbound text messages will be sent.
   * Click **Update** to complete the integration setup.

<img src="https://mintcdn.com/zuperinc-section23/4f4X5JBG5RSD0AHv/images/ringc5.png?fit=max&auto=format&n=4f4X5JBG5RSD0AHv&q=85&s=77daf685cadd741b730834f9b4fd0923" alt="Ringc5 Pn" width="1920" height="827" data-path="images/ringc5.png" />

## B. Using the Zuper–RingCentral Integration

Once the integration is configured, you can send **Email/Text Messages** and make calls directly from Zuper using your RingCentral number.

### Step 1: Access the Email/Text Message Option

1. Navigate to the **Contacts** module from the left navigation menu. Select a contact on the listing page to open its details.

   On the **Contact Details** page, click **More Actions → Email/Text Message**.

Fill in the following fields:

| Field                            | Description                                     |
| :------------------------------- | :---------------------------------------------- |
| **Contact Via** *(Mandatory)*    | Select **Text Message** to send a notification. |
| **Contact Number** *(Mandatory)* | Choose the contact’s phone number.              |
| **Message Body** *(Mandatory)*   | Enter the message content.                      |

Click **Send** to deliver the text message via RingCentral.

<img src="https://mintcdn.com/zuperinc-section23/4f4X5JBG5RSD0AHv/images/ringc8.png?fit=max&auto=format&n=4f4X5JBG5RSD0AHv&q=85&s=2fdba2877ee821eb5fc09bac4ec78893" alt="Ringc8 Pn" width="1898" height="834" data-path="images/ringc8.png" />

### Make Calls via RingCentral

You can initiate calls directly from Zuper, either from the **Job Details** page or the **Contact Details** page.

* On the Job Details or Contact Details page, click **"Call" in** the left panel.
* Choose the contact number you wish to call.

Calls are made using the RingCentral Dialer, which is integrated within Zuper.

<img src="https://mintcdn.com/zuperinc-section23/4f4X5JBG5RSD0AHv/images/ringc10.png?fit=max&auto=format&n=4f4X5JBG5RSD0AHv&q=85&s=6c405913159de27c33e88f713f2a6773" alt="Ringc10 Pn" width="1920" height="827" data-path="images/ringc10.png" />

## C. Uninstalling RingCentral from Zuper

If you no longer need the integration, follow the steps below to uninstall the RingCentral app.

### Access the App Store

1. Log in to your **Zuper web app**. Click your **Profile Picture** in the top-right corner. Select **App Store**.

<img src="https://mintcdn.com/zuperinc-section23/PlKwa6mT_-fVI4Pd/images/Ringc11.jpg?fit=max&auto=format&n=PlKwa6mT_-fVI4Pd&q=85&s=b03190fa4f59d70a43c4ee24e3b7070c" alt="Ringc11 Jp" width="1918" height="869" data-path="images/Ringc11.jpg" />

2. Under **Browse by Category**, select **Telephony, Video & SMS**. Choose **RingCentral**. You have the option to Uninstall RingCentral.

<img src="https://mintcdn.com/zuperinc-section23/PlKwa6mT_-fVI4Pd/images/Ringc12.jpg?fit=max&auto=format&n=PlKwa6mT_-fVI4Pd&q=85&s=a5169ad9969d020b830a5c023dd99cac" alt="Ringc12 Jp" width="1892" height="869" data-path="images/Ringc12.jpg" />

<img src="https://mintcdn.com/zuperinc-section23/4f4X5JBG5RSD0AHv/images/ringc12.png?fit=max&auto=format&n=4f4X5JBG5RSD0AHv&q=85&s=f203a3ce23838b12bec040005167cb6f" alt="Ringc12 Pn" width="1920" height="827" data-path="images/ringc12.png" />

A confirmation message will appear once RingCentral has been successfully deactivated and uninstalled.